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Payments Review
Home » Best Online Banks
Digital Banking

Best Online Banks

By Brad22 September 2022Updated:22 September 2022No Comments11 Mins Read
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We’ve compiled a list of the top Online Banks available to consumers today.

The Best Online Banks:

  • Axos Bank
  • Ally Bank
  • Varo Bank
  • Quontic
  • Discover Bank
  • American Express National Bank
  • CIT Bank
  • Wealthfront
  • Albert
  • GO2bank

Axos Bank

Axos Bank
  • ATM Network: Approximately 91,000
  • Fees: No maintenance, overdraft, or non-sufficient funds fees. ATM fees, but comprehensive reimbursement program.
  • Cashback: Up to 1% cashback on transactions that require a signature.
  • Overdraft: Limit is adjusted by Axos as they see fit.
  • Cash Advance: Same as credit card limit.
  • Minimum Opening Balance Requirement: $250

Axos Bank Customer Service

Axos Bank offers comprehensive customer service in various forms – and for every type of account. Every category, from personal banking to loan servicing and auto refinancing, has a dedicated support line. There are fluctuating reviews regarding the customer service online, from people being assisted immediately to people having a hard time getting help.

Axos Bank Mobile Banking App

Axos Bank’s app has excellent reviews online, and for good reason. The interface is easy to understand, making it simple to navigate the app and quickly take care of business. Whether you want to send money, check up on your account, or get in touch with support, the app can do it all.

Axos Bank Money Management Tools

Axos Bank offers a range of money management tools from APY to auto loans to personal loan calculators. Regardless of what you need to calculate, the odds are they have a tool online to assist you.

Ally Bank

Ally Bank
  • ATM Network: 43,000+
  • Fees: No maintenance fees, $10 excessive transaction fees, no overdraft fees, and $7.50 returned deposit fees.
  • Cashback: Up to 2% cash back on eligible gas and grocery purchases and up to 1% on other purchases.
  • Overdraft: Starts at $100 but goes up to $250
  • Cash Advance: From $500 to $1000, depending on whether the account was created within the last 90 days.
  • Minimum Opening Balance Requirement: $0

Ally Bank Customer Service

The ratings of reviews for Ally Bank seem to have trouble finding common ground. Some praise the bank for speedy actions, while others complain about a serious lack of assistance in correcting mistakes such as unjust late fees. The overall average rating seems to be around 3.5/5 stars.

Ally Bank Mobile Banking App

Ally Bank’s mobile banking app has 4.7/5 stars on the App Store and 3.9/5 stars on the Play Store. Many say that the iOS version of the app works better while providing additional functionality, such as searching for ATMs. Overall, the app has a friendly user interface and makes doing everyday banking tasks simple.

Ally Bank Money Management Tools

Ally Bank offers the expected features while adding to them with their Buckets and Boosters. Buckets are a visual explanation of your savings, while Boosters act as an automated saving system, helping you put away funds towards your goals.

Varo Bank

Varo Bank
  • ATM Network: 55,000+
  • Fees: No maintenance fees, access to fee-free ATM network, deposit fees, overdraft fees.
  • Cashback: Cashback on everyday purchases, options to get cashback on your credit card.
  • Overdraft: $50
  • Cash Advance: Up to $100
  • Minimum Opening Balance Requirement: $0

Varo Bank Customer Service

The easiest way to navigate Varo Bank’s customer service is through their app, where you can access live chat, phone lines, and email addresses. They are available five days a week to assist clients. There aren’t any complaints about their customer service.

Varo Bank Mobile Banking App

Currently boasting high scores above 4.7/5 stars on App and Play Stores, Varo Bank’s app works beautifully. You can access all the basics through it, such as checking up on account details, and it makes keeping track of your finances easy with push notifications. Varo Bank holds to the basics but does it right and makes banking what it should be: simple and efficient.

Varo Bank Money Management Tools

The only money management tools Varo Bank offers seem to be blog posts with financial advice. While these posts can help, it’s not as effective as specific tools that allow you to plan.

Quontic

Quontic
  • ATM Network: 90,000+
  • Fees: No monthly service-, overdraft-, or ATM fees.
  • Cashback: 1.5% cash back on eligible debit card purchases and up to 1.5% Bitcoin cash back.
  • Overdraft: At the bank’s discretion.
  • Cash Advance: None
  • Minimum Opening Balance Requirement: $100

Quontic Customer Service

Quontic has received praise from many clients for its effective customer service, making it easier to use the platform. However, as with any bank, they do have their share of negative reviews, but it all seems to be related to specific events such as spam or being stuck trying to sort out something technical and waiting too long for assistance.

Quontic Mobile Banking App

Quontic’s mobile apps currently have ratings of 3.3/5 stars on Google Play and 4.4/5 stars on the App Store. The app makes doing your day-to-day banking easy and can also quickly put you in touch with customer service. All in all, it serves its purpose without any serious errors that would render it unusable.

Quontic Money Management Tools

Quontic offers a range of financial calculators, blog posts, and other tools to help you with things such as mortgages, savings, and budgeting. These tools are always welcome at any bank since they can help you better plan your financial future.

Discover Bank

Discover Bank
  • ATM Network: 60,000+
  • Fees: No fees on checking accounts.
  • Cashback: 1% cash back on up to $3000 in debit card purchases each month.
  • Overdraft: Available, but at the bank’s discretion.
  • Cash Advance: Limited by relevant credit card.
  • Minimum Opening Balance Requirement: $150 – $200

Discover Bank Customer Service

Discover Bank boasts excellent user reviews regarding their customer service. While they face typical complaints such as sometimes taking too long to solve a particular problem, they seem competent and attentive to their clients.

Discover Bank Mobile Banking App

Discover Bank’s mobile app is easy to navigate and powerful. It boasts typical features such as online banking, account details, and access to your FICO® Score. You can also expect security-related functionality such as alerts and other features such as rewards claiming. They currently have 4.7/5 stars on the Google Play store and 4.9/5 stars on the App Store.

Discover Bank Money Management Tools

With Discover Bank, you have access to a few money-management tools. They provide access to your credit scorecard, tips and advice regarding banking and saving, and even calculators to assist with saving or budgets. They also offer college planning advice for the young minds of the future looking to start their financial journey properly.

American Express National Bank

American Express National Bank
  • ATM Network: 1.5mil+
  • Fees: No monthly maintenance fees, but other typical fees apply.
  • Cashback: Cashback on eligible purchases when using the True Cashback card. 3% cashback as a welcome bonus and 1.5% otherwise.
  • Overdraft: No overdraft available on standard accounts.
  • Cash Advance: $3000 – $8000 depending on the card type.
  • Minimum Opening Balance Requirement: $0

American Express National Bank Customer Service

Generally, the customer service reviews for American Express National Bank are not ideal. While they seem friendly and provide their clients with accessibility, solutions often come with long waiting times. Their average customer service review appears to be below 50%.

American Express National Bank Mobile Banking App

American Express National Bank’s mobile app seems capable in both power and features. Their scores are 4.2/5 stars and 4.9/5 stars on both Play Store and App Store, respectively, totaling more than 2.69 million reviews. You can find all the basic mobile banking functionality you could need alongside an easy-to-use interface.

American Express National Bank Money Management Tools

While American Express National Bank does not offer direct money management tools such as calculators, they do provide an insightful blog that can assist those seeking financial advice or opinions.

CIT Bank

CIT Bank
  • ATM Network: No specific number, but “ATMs available anywhere in the US”.
  • Fees: No monthly maintenance fees, out-of-network ATM fees after $30, no overdraft fees, no incoming wire fees, no online transfer fees, and $10 outgoing wire fees.
  • Cashback: First $30 of out-of-network ATM fees.
  • Overdraft: Limited by your linked Savings or Money Market account.
  • Cash Advance: None
  • Minimum Opening Balance Requirement: $100

CIT Bank Customer Service

Most customer service reviews seem to have a common problem in reaching assistants. This difficulty in reaching customer service is obviously not ideal and isn’t made better by the lack of 24/7 service. You also cannot visit branches since they operate solely as a digital company.

CIT Bank Mobile Banking App

CIT Bank’s mobile apps have 4.6/5- and 3.7/5-star reviews on the App Store and Play Store, respectively. While there seem to be some issues with the apps, they are easy to navigate and cover all the basics you would need a mobile banking app to do.

CIT Bank Money Management Tools

CIT Bank offers cash, risk, disbursement, collection, and funds management tools. While it’s not as comprehensive as some other banks on this list, its tools are helpful.

Wealthfront

Wealthfront
  • ATM Network: 19,000+
  • Fees: No monthly maintenance fees or transfer fees.
  • Cashback: None listed on their website.
  • Overdraft: Does not offer overdraft protection.
  • Cash Advance: None listed on their website.
  • Minimum Opening Balance Requirement: $500

Wealthfront Customer Service

According to reviews, Wealthfront offers reliable customer service for its clients. Across various review platforms, they seem to have a higher-than-average satisfaction rate which is certainly good news. Whether you need assistance with the app’s unique features or need to ask a customer service rep some questions regarding your rates, they are always available to help.

Wealthfront Mobile Banking App

Wealthfront has high review scores with 4.6/5- and 4.8/5 stars on Play Store and App Store. While it covers all your basic online banking requirements, it also allows for more intricate things, such as automating your investments. The user interface makes it simple to navigate the app and ensures maximum readability.

Wealthfront Money Management Tools

The primary money management tool from Wealthfront comes in the form of their automated investing service, which helps you invest without the steep learning curve of doing it manually. They also provide informative reads on retirement, college, and tax-loss harvesting.

Albert

Albert
  • ATM Network: 55,000+
  • Fees: No monthly service fees, no fees at selected fee-free ATMs if subscribed to their Genius program, and no overdraft fees.
  • Cashback: Genius subscribers get cash back when using Albert Debit Card at select restaurants, delivery services, grocery stores, and shops.
  • Overdraft: As much as you have savings available.
  • Cash Advance: Up to $250.
  • Minimum Opening Balance Requirement: As little as $1

Albert Customer Service

The customer service seems somewhat hard to reach according to reviews online which isn’t ideal. However, most complaints are about cash advances, not the rest of their services. Nonetheless, where some have complaints, others only have praise.

Albert Mobile Banking App

Customer reviews regarding Albert’s mobile app seem mostly positive. Most people praise the combination of the app alongside its Genius subscription. They have a version of the app available on both App Store and Play Store for your convenience.

Albert Money Management Tools

Subscribing to Albert’s Genius program gives users access to money management tools, including a budget planner, a debt tracker, investment tools, and a goal planner. These tools are by no means a full suite, but it is more than enough to cover the most basic requirements for financial planning.

GO2bank

GO2bank
  • ATM Network: ‘Thousands’, but no specific number.
  • Fees: No monthly fees with eligible direct deposit. Otherwise, $5 per month. No in-network ATM fees, no replacement card fees.
  • Cashback: Up to 7% on qualifying purchases.
  • Overdraft: Up to $200
  • Cash Advance: Either $10 or 5% of the amount of each cash advance, whichever is greater.
  • Minimum Opening Balance Requirement: $0

GO2bank Customer Service

GO2bank has its fair share of positive and negative reviews online. Some reviewers stated they received cards they didn’t apply for, while others praised the customer service for efficiency.

GO2bank Mobile Banking App

GO2bank’s mobile app has excellent review scores, with 4.5/5 stars on the Google Play Store and 4.7/5 stars on the App Store. Users praise the ease of use, overdraft protection options, user interface simplicity, and ability to apply for secured credit cards with less than perfect FICO scores.

GO2bank Money Management Tools

While GO2bank doesn’t seem to offer specific tools to help you plan your finances, they offer informative reads that can provide insight into the financial world. These articles can certainly make a difference if you’re trying to learn more about finances, budgeting, or credit.

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